Legal · LUXERIDENY
Last updated: September 8, 2026
LUXERIDENY (“we,” “us,” or the “Service”) provides private, chauffeured black-SUV ground transportation across the Hamptons, New York City and area airports. By requesting a reservation on luxerideny.com or by phone/text, you agree to these Terms.
Bookings. A reservation is a request. It becomes confirmed only once we contact you to confirm the vehicle, pickup and price. Fares displayed online (mileage-based estimates or flat rates) are quotes; the final fare is confirmed at booking and may adjust for tolls, waiting time, extra stops or route changes requested by the client.
Client responsibilities. Provide accurate pickup details, flight numbers where relevant, and be ready at the confirmed pickup time. Illegal activity, smoking, damage to the vehicle, or behavior that endangers the chauffeur or other passengers may result in the trip being ended and full fare being charged.
Liability. We provide our service with reasonable care and hold appropriate commercial livery insurance. Except as required by law, our liability for any claim relating to a trip is limited to the fare paid for that trip. We are not liable for missed flights or connections caused by events outside our control (traffic, weather, road closures, security delays).
No-charge window. Cancel or reschedule at least 4 hours before pickup by phone or text at (516) 262-2059 with no charge.
Late cancellation. Cancellations within 4 hours of pickup, or no-shows at the confirmed pickup location, may be charged 50% of the quoted fare (100% for airport meet-and-greet and hourly reservations).
Refunds. Any refund is issued through the same method used to pay (Clover, card, Zelle, cash on future ride) within 5 business days.
We only collect the information needed to run your ride: your name, phone number, email (optional), pickup and drop-off details, and payment confirmation. We use it to confirm and dispatch your trip, communicate with you, and keep required business records.
Sharing. We do not sell your information. We share only what's necessary with our payment processor (to complete the payment you initiate) and, if required, with law enforcement or as required by law.
Retention. Booking and receipt records are kept for as long as required by tax and business regulations. You can request deletion of non-required records by contacting us.
Your choices. To access, correct or delete your information, email Aydinsarikaya1720@gmail.com or text (516) 262-2059.
LUXERIDENY · New York · (516) 262-2059 · Aydinsarikaya1720@gmail.com · luxerideny.com